Frequently Asked

Questions

Packtoria is your trusted partner for authentic Pokemon TCG cards from around the world. Since 2020, we've been connecting collectors with genuine Japanese, Korean, Chinese, and English Pokemon cards. From booster packs to sealed boxes, we source directly from official Pokemon Centers and authorized distributors to ensure 100% authenticity.

Packtoria offers several advantages for Pokemon collectors:

• 100% authentic cards sourced directly from official distributors
• Wide selection of Japanese, Korean, Chinese, and English TCG cards
• Discreet global shipping to protect your valuable collectibles
• Crypto payment options for privacy and security
• Community of over 50,000 satisfied collectors worldwide

Yes, absolutely! All our Pokemon cards are 100% authentic. We source directly from official Pokemon Centers and authorized distributors in Japan, Korea, China, and other regions. Every card in our inventory is verified for authenticity before being made available to our customers. We stand behind the authenticity of every product we sell.

Each region has unique Pokemon cards with different artwork, release dates, and availability:

• Japanese cards: Often released earlier with exclusive artwork and promotions
• Korean cards: Feature Korean text and have region-specific exclusive releases
• Chinese cards: Include Simplified and Traditional Chinese versions with unique designs
• English cards: Widely available internationally and used in official tournaments

Many collectors enjoy having cards from different regions to complete their international collections.

Yes, we offer both graded and raw Pokemon cards. Our selection includes cards professionally graded by services like PSA, BGS, and CGC. Graded cards are clearly marked with their grade and certification number. We also offer raw cards for collectors who prefer to grade themselves or enjoy ungraded cards.

We accept cryptocurrency payments for privacy and security:

• Bitcoin (BTC)
• Ethereum (ETH)
• Monero (XMR)

All crypto payments are processed securely through our payment processor. We do not store your cryptocurrency wallet information or private keys.

Paying with cryptocurrency is simple:

1. Add your desired items to the cart and proceed to checkout
2. Select your preferred cryptocurrency (BTC, ETH, or XMR)
3. You'll be redirected to our secure payment page
4. Send the exact amount to the provided wallet address or scan the QR code
5. Wait for blockchain confirmation (typically 10-30 minutes)
6. Your order will be processed once payment is confirmed

If you have any issues with your crypto payment, our sales team is here to help.

Yes, we ship worldwide to over 15 countries! All international orders are shipped with discreet packaging to protect your privacy and the value of your collectibles. Shipping costs and delivery times vary by location.

We take great care in packaging your valuable Pokemon cards:

• All cards are placed in protective sleeves
• Additional protection for graded cards and sealed products
• Sturdy cardboard mailers for single cards
• Boxes with protective inserts for multiple items
• Discreet outer packaging with no indication of contents

We offer a 7-day return policy for most items:

• Items must be returned in the same condition received
• Sealed products must remain unopened
• Return shipping costs are the responsibility of the customer
• Refunds are processed once the returned item is received and inspected

Please note that certain items like graded cards, limited editions, or sale items may have different return policies. Contact our sales team if you have any questions about returns.